FAQ
FAQ
What software do your templates use?
All design templates are created in Canva to remain accessible for non-designers.
All website templates are created in Squarespace.
Do you offer returns or refunds?
Due to the nature of digital products, we cannot cancel or refund orders for any reason. In rare cases of duplicate purchases, please reach out via our contact page.
Do your products include help files?
Tutorial videos for Canva templates are not provided, so familiarity with using Canva is essential for navigating the templates. However, we are happy to help with any questions you may have to get started - please just fill out our contact form with questions!
Do you offer website setup help?
After you receive a link to your Squarespace website template, we are happy to answer any questions you may have to get set up. We will email you directly with a link to your new website, and we can talk directly via email to help ensure you understand how to use your template.